LiveChat Review 2026
Live chat software with AI chatbots and ticketing for customer support
Customer SupportFree Tier
π Top Rated
Try LiveChat Free βStarting Price
$20/mo
Editorial Score
7.2/10
Category
Customer Support
Pricing Model
freemium
What is LiveChat?
LiveChat provides real-time chat support with AI-powered bots, ticket management, and customer analytics. It's designed for businesses of any size wanting immediate customer engagement combined with support ticket organization. Visit LiveChat β
β Pros
- Affordable pricing
- Easy implementation
- AI chatbot for routine queries
- Good analytics dashboard
- Mobile-responsive
β Cons
- Limited email support features
- Fewer advanced customizations
- Smaller knowledge base functionality
β οΈ Avoid If...
- βΊYou need comprehensive email/ticket management
- βΊYou want advanced reporting
Editorial Score
7.2/10
Usability8/10
Value for Money8/10
Output Quality7/10
Support7/10
Integrations6/10
π¬ LiveChat excels at chat-first support with solid AI automation at budget-friendly price points.
Pricing
Starting At
$20/mo
Model
freemium
β Free Forever Planβ Public API
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